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PRIVACY POLICY

Last updated: 15-11-2025

Freedom Church Birmingham (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and our church.

 

1. Who We Are

Freedom Church Birmingham is a part of the Freedom Church movement, currently operating as a “firestarter” or “house church” and comes under the Freedom Church Hereford charity.

We are a Christian church based in the UK and operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. What Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Postal address

  • Age or date of birth (if relevant for youth events)

  • Prayer requests or pastoral messages

  • Event registrations

  • Volunteer applications

  • Donations or giving information

  • Any other information submitted through our online forms

Information collected automatically

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Cookies (see our Cookies Policy for details)

Sensitive personal data (special category data)

In some cases, you may voluntarily share sensitive information such as:

  • Religious beliefs (implicitly through church engagement)

  • Health information (e.g., accessibility needs, allergies for events)

We only process such data when necessary and with your explicit consent.

 

3. How We Use Your Information

We process your personal information for the following purposes:

  • To communicate with you (email, phone, SMS)

  • To provide information about church activities, events, ministries, and updates

  • To manage event registrations and volunteer involvement

  • To respond to prayer requests or pastoral needs

  • To process donations and maintain giving records

  • To ensure the safety and safeguarding of individuals

  • To maintain internal administrative and legal records

  • To improve our website and user experience

We will only use your data when we have a lawful basis to do so, including consent, legitimate interest, contract, and legal obligations.

 

4. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal information. This includes:

  • Secure encrypted databases

  • Password-protected systems

  • Access is limited to authorised staff and volunteers

  • Regular data reviews and audits

We retain personal data only for as long as necessary for its intended purpose or as required by law.

 

5. Sharing Your Information

We do not sell or trade your personal data.

We may share your information with trusted third parties only when necessary, such as:

  • Church management systems (e.g., Elvanto, ChurchSuite, Planning Centre — update as appropriate)

  • Email communication platforms (e.g., Mailchimp)

  • Payment processors for donations

  • IT service providers for secure hosting

  • Legal or regulatory authorities, where required

All third parties are required to comply with data protection laws and only process information in line with our instructions.

 

6. Cookies

We use cookies to improve site functionality and enhance your browsing experience.
For full details, see our Cookies Policy.

 

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • The right to access – Request a copy of your personal data

  • The right to rectification – Correct inaccurate or incomplete information

  • The right to erasure – Request deletion of your data (in certain circumstances)

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability

  • The right to withdraw consent at any time

  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise your rights by contacting us at: birmingham@freedomchurch.cc

 

8. Children’s Data

We only collect children's data (e.g., for youth or kids' events) with parental or guardian consent, and we treat it with strict care and confidentiality.

 

9. International Transfers

Where personal data is transferred outside the UK (e.g., by third-party service providers), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

 

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: birmingham@freedomchurch.cc

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